ORDER RELATED QUERIES
Difference between Express Shipping & Free Economical Shipping?
Express Shipping: Delivery with express shipping typically takes 3–5 business days. Be sure to check the estimated delivery time during checkout for the most accurate details. Free Economical Shipping: With free economical shipping, Gadgetshieldz ...
Do you ship to countries worldwide?
We ship to almost all countries worldwide. To learn if we ship to your country, proceed to the checkout page and use the dropdown menu Country under Billing and Shipping address to see if your country is included.
Do you ship on holidays and weekends?
Gadgetshieldz observes all major Indian Holidays, and we do not ship out orders on those days. Monday to Saturday are business days. If you place an order on Saturday, your order will be shipped on Monday.
Do you Ship outside india ?
Yes, GadgetShieldz ships outside of India.
Why is my order tracking information not updated?
Tracking IDs are usually updated by couriers every 24–48 hours. Please be aware that additional delays may occur while your order is in transit.
How can I track my order?
Log into your account. Check the fulfilment status of your order. If the order has been fulfilled, select the order. (If the status is not yet fulfilled, check again in 24 hours to allow us more time to process your order.) Click on the tracking link ...
Can I get the courier person's contact number?
Unfortunately, we cannot provide the delivery person’s contact information as we use third-party logistics services and do not have our own shipping team. If you face any issues, please contact us at support@gadgetshieldz.com
How do I cancel my order?
To cancel your COD order, email us the cancellation requestwith the reason for cancellation within 6-8 hours of placing the order to proceed with the cancellation. If your COD order is still under process and not shipped, we will go ahead with the ...
How can I cancel a prepaid order?
To cancel your prepaid order, email us the cancellation request with the reason for cancellation within 12 hours of placing the order to avoid any charges. If your order is still under process and not shipped, we will initiate a full refund of your ...
Can I change my shipping address after placing an order?
If you need to modify your order contents or update your shipping address, please email us at support@gadgetshieldz.com within 12 hours of placing the order. Changes cannot be made once the order is processed for shipment.
How to give order modification request?
If you need to make any changes to your order contents or shipping address, please let us know within 12 hours of placing the order by emailing at support@gadgetshieldz.com. Once the order has been shipped, we are unable to accommodate such requests.
What should I do if the payment is debited but I haven't received an order confirmation?
If your recent payment failed but the money has been debited from your account, please wait for the 1-2 working days for the amount to be credited back automatically by the bank. Alternatively, you may contact your bank regarding the payment.
What do I do if I don’t receive an order confirmation?
You will receive a confirmation email once your order is placed. After your order has been shipped from our warehouse, you will receive a second email with the tracking information. Please note that it will take minimum 12 to 24 hours to start seeing ...