What should I do if the payment is debited but I haven't received an order confirmation?
If your recent payment failed but the money has been debited from your account, please wait for the 1-2 working days for the amount to be credited back automatically by the bank. Alternatively, you may contact your bank regarding the payment.
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What do I do if I don’t receive an order confirmation?
You will receive a confirmation email once your order is placed. After your order has been shipped from our warehouse, you will receive a second email with the tracking information. Please note that it will take minimum 12 to 24 hours to start seeing ...
How can I track my order?
Log into your account. Check the fulfilment status of your order. If the order has been fulfilled, select the order. (If the status is not yet fulfilled, check again in 24 hours to allow us more time to process your order.) Click on the tracking link ...
How can I cancel a prepaid order?
To cancel your prepaid order, email us the cancellation request with the reason for cancellation within 12 hours of placing the order to avoid any charges. If your order is still under process and not shipped, we will initiate a full refund of your ...
How do I cancel my order?
To cancel your COD order, email us the cancellation requestwith the reason for cancellation within 6-8 hours of placing the order to proceed with the cancellation. If your COD order is still under process and not shipped, we will go ahead with the ...
When will my order be delivered?
All estimated delivery timeframes begin from the next business day after you place your order, unless otherwise specified.