What should I do if there are issues with the delivery of my order?
In the unlikely event that you do not receive your order within the stated delivery timeframe, or if your order arrives damaged, please contact us within 24 hours of receiving the package.
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When will my order be delivered?
All estimated delivery timeframes begin from the next business day after you place your order, unless otherwise specified.
How do I cancel my order?
To cancel your COD order, email us the cancellation requestwith the reason for cancellation within 6-8 hours of placing the order to proceed with the cancellation. If your COD order is still under process and not shipped, we will go ahead with the ...
How can I track my order?
Log into your account. Check the fulfilment status of your order. If the order has been fulfilled, select the order. (If the status is not yet fulfilled, check again in 24 hours to allow us more time to process your order.) Click on the tracking link ...
How to give order modification request?
If you need to make any changes to your order contents or shipping address, please let us know within 12 hours of placing the order by emailing at support@gadgetshieldz.com. Once the order has been shipped, we are unable to accommodate such requests.
How can I cancel a prepaid order?
To cancel your prepaid order, email us the cancellation request with the reason for cancellation within 12 hours of placing the order to avoid any charges. If your order is still under process and not shipped, we will initiate a full refund of your ...