If you wish to exchange an item, email us the reasons and share the images of the product and package to verify. Once we confirm your request, return the product in an unused and resalable form. Please note you will have to pay the reshipping cost for the replacement.
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What should I do if I ordered a case but received a skin instead?
It appears there was a misunderstanding regarding the product, which you thought was a phone case. However, we have clearly stated on our website and all our social media channels that it is a skin. We intentionally avoid using terms like "case" or ...