How do I process warranty claims?

How do I process warranty claims?

To process the warranty, the customer must address their concerns by explaining the nature of the issue by writing to us at support@iblen.com.

The following are mandatory for faster processing of claims at the time of raising an issue:

  1. Image of the tempered glass on the device highlighting the issue.
  2. Image of the Tempered Glass on the device with the Screen Turned-Off.
  3. In case of touch issues, please attach a 10-second or higher duration video detailing the issue.
Please note that you may be asked to provide more details by our customer support executives if the provided images or information is not clear enough to validate the claim.